Shipping policy

At HikedIt we proudly ship across the United States with reliable, trackable delivery. Below you will find everything you need to know about how we get your gear to your door.

1. General shipping information

We currently ship throughout the United States. Shipping is always free, so what you see at checkout is what you pay.

2. Processing time

Orders are processed within 1 to 2 business days (Monday to Friday). Orders placed before 6:00 PM EST on a business day are usually processed the same day. Orders placed on weekends or public holidays are processed the next business day. Our cut-off time is every Friday at 3:00 PM (EST). During peak seasons or promotional periods processing can occasionally take slightly longer, and we will keep you informed if that happens.

3. Shipping rates

Free shipping on every order, with no minimum purchase.

4. Estimated delivery times

Processing time: 1 to 2 business days (Monday to Friday)
Transit time: 5-13 business days (Monday to Friday)
Total delivery time: 6-15 business days
Order cutoff time: 6:00 PM (EST), and 3:00 PM (EST) on Fridays
Time zone: (EST) Eastern Standard Time - New York

Please note: delivery times are estimates and can be affected by carrier delays or extreme weather conditions.

5. Order tracking

As soon as your order ships you receive an email with a tracking link. Tracking usually becomes active within 24 hours of shipment. If your tracking has not updated for more than 5 business days, contact us and we will look into it right away.

6. Shipping restrictions

We do not ship to PO Box addresses, military addresses (APO/FPO/DPO) or restricted areas. Certain items may be subject to shipping restrictions based on US regulations or carrier rules.

7. Failed delivery or returned packages

If a package cannot be delivered due to failed delivery attempts, an incorrect address or other reasons, it may be returned to us. We will contact you when this happens and arrange a new shipment, which may involve additional shipping costs.

8. Lost or delayed packages

If your order has not arrived within 15 business days, or if your package is lost or arrives damaged, email us at info@hikedit.com. We will investigate with the carrier and, if your order is lost, send a replacement or issue a full refund.

9. Updates to this policy

We may update this shipping policy from time to time to comply with Google Shopping requirements or to improve our service. The latest version is always available on this page. (Last updated: 08/28/2026)

10. Contact information

Store name: HikedIt
Company name: Hikedit LLC
Company address: 1021 E Lincolnway #9147, Cheyenne, WY 82001, United States
Email: info@hikedit.com

Monday to Friday | 9:00 AM - 6:00 PM (EST)
Saturday and Sunday | 10:00 AM - 4:00 PM (EST)

We aim to respond to your inquiries within 24 hours.