Shipping policy
At HikedIt we proudly ship across the United States with reliable, trackable delivery. Below you will find everything you need to know about how we get your gear to your door.
1. General shipping information
We currently ship throughout the United States. Shipping is always free, so what you see at checkout is what you pay.
2. Processing time
Orders are processed within 1 business day (Monday to Friday), excluding weekends and public holidays. During peak seasons or promotional periods processing can occasionally take slightly longer. If that happens, we will keep you informed.
3. Shipping rates
Free shipping on every order, with no minimum purchase.
4. Estimated delivery times
Processing time: 1 business day (Monday to Friday)
Transit time: 5-13 business days (Monday to Friday)
Total delivery time: 6-14 business days
Order cutoff time: 6:00 PM
Time zone: (EST) Eastern Standard Time - New York
Please note: delivery times are estimates and can be affected by carrier delays or extreme weather conditions. You receive a tracking link by email as soon as your order ships.
5. Shipping restrictions
We do not ship to PO Box addresses, military addresses (APO/FPO/DPO) or restricted areas. Certain items may be subject to shipping restrictions based on US regulations or carrier rules.
6. Failed delivery or returned packages
If a package cannot be delivered due to failed delivery attempts, an incorrect address or other reasons, it may be returned to us. We will contact you when this happens and arrange a new shipment, which may involve additional shipping costs.
7. Lost or damaged packages
If your package is lost or arrives damaged, email us immediately at info@hikedit.com. We will work with the carrier to investigate and resolve the issue as quickly as possible.
8. Updates to this policy
We may update this shipping policy from time to time to comply with Google Shopping requirements or to improve our service. The latest version is always available on this page. (Last updated: 08/09/2026)
9. Contact information
Store name: HikedIt
Company name: Hikedit LLC
Company address: 1021 E Lincolnway #9147, Cheyenne, WY 82001, United States
Email: info@hikedit.com
Monday to Friday | 9:00 AM - 6:00 PM (EST)
Saturday and Sunday | 10:00 AM - 4:00 PM (EST)
We aim to respond to your inquiries within 24 hours.
